Terms

• Above package price does not includes any items not mentioned in “Price includes”.
• Lunch & dinner will be at local Indian Restaurants. 
• Rate for infant (0 – 02 yrs): Up & Down airfare with Singapore & Malaysian visa charges.
• Above 02 years: Same as adult’s rate.
• Sim Card & Forex Kindly contact Tours Escort
• Singapore flyer optional Sgd.35 per person 
• Places of visits, subject to opening for public visit only. If in case any monuments, place of visit is closed for public entry due to any reason, the company is not liable for the same.
• If the journey is blocked /diverted/ cancelled For any reasons beyond our control such as Road Bandh, Train/Flight Delay/cancellation, Strike, Natural Calamities, (Earth Quake, Flood, Cyclone, Tsunami etc) Company Will not allow any refund.

Includes

• 03 night’s accommodation at Singapore with breakfast.
• 01 night’s accommodation at Kuala Lumpur with breakfast 
• 01 night’s accommodation at Genting Highland with breakfast
• Lunch & Dinner as per the itinerary.
• Tours & Transfers in private basis in Malaysia and Singapore
• Airfare + applicable taxes (as per itinerary).
• Normal Singapore & Malaysian Single Entry visa.
• All entrance tickets as per the itinerary.
• Universal Studio lunch sgd.15 per person only for Food Choice, no tea or coffee or beverage
• Hotel Check inn Time : 14.00 pm to 15.00 pm   //  Check out Time : 11.00 am To 12.00 pm 
• Malaysia to Singapore By Bus Travelling Time : Min. 6 hrs //  Maximum 08 to 09 Hrs 

Excludes

Flight details

Train details

Booking

• Sould Remit An Advance of Rs: 25000/- For Booking This Package
• Should Submit Copy Of Passport While Booking  Or Send Scanned Copy Of Passport To Official Mail ( calicut@vivekanandatravelspltd.com )
• Send Singapore Visa Size photo Soft Copy  to Official Mail ( calicut@vivekanandatravelspltd.com )                (Scanned Photo Not Recommented)
• Other documents required for Visa processing. (Information will be available at concerned booking offices)

Photo Dimention As Follows

1. Matt Finish
2. Ears Visible
3. Neck & Shoulder Visible
4. Photo Should Be Without Border
5. 35mm Width 45mm Height

BEFORE JOURNEY

• Should Remit The balance amount Before 30 days From The Tour Starting Date
• Should Submit Original Passport's Before 15 Days From The Tour Starting Date (6 Months Validity Required)

Cancellation & Refund

• 50% of advance amount refund will be available for the cancellations before 30 days from the tour starting date and thereafter no refund will be available against cancellations.
• If the journey is blocked /diverted/ cancelled for any reasons beyond our control such as Road Bandh, Strike, Train or flight delay/cancellation/strike, Natural Calamities, (Earth Quake, Flood, Landslides, Cloud bursts, Cyclone, Tsunami etc) Company will not allow any refund.
• Places of visits, subject to opening for public visit only. If in case any monuments, place of visit is closed for public entry due to any reason, the company is not liable for the same.

Children’s policy

• Children’s between 5-11 years will get 25% reduction in tour charge (Separate accommodation not available)

Flight/Railway Ticketes

The tourists/pilgrims booking for the package tours should give a copy of air ticket/ train ticket to the head office at Calicut before 15 days of the tour starting date, by email/WhatsApp/post.

Vivekananda Travels is not in any way responsible regarding the confirmation of ticket and cancellation of tickets, both air/ rail confirmation. Changes and cancellation refund policies are as per the air/train authority’s rules and regulations & terms and condition only.

If in case Vivekananda Travels arranges the flight/train tickets, it is hereby conveyed to you that we are just a facilitating mediator for the same and have no say in terms of the status, confirmation, changes, or cancellations

Payment policy

• Payments to be made on booking only with Vivekananda Travels's authorized Agency/Branch (List available in Website www.vivekanandatravelspltd.com). Or the customer can make the payment by the mode of online bank transfer/cheque/DD to the official bank account of Vivekananda Travels Pvt Ltd, Syndicate Bank, Mavoor Road branch only. (Account details available with authorized agency/branch offices).
• Upon online bank transfer/payments via cheque/DD would request to intimate the booking office with the payment reference number and transaction details. Else, the booking and the receipt of credit of transaction will not be confirmed and the company will not be responsible for the same.
• Please ensure to collect your receipt copy from the booking offices on successful payment to ensure booking confirmation and request you to verify the details before leaving the counter.

Authorized Regional Branch Offices

• KANNUR: KVR Tower, South Bazaar, Kannur. Ph: 0497-2712711, 8138908686,  Email: kannur@vivekanandatravelspltd.com
• WAYANAD: CSMC, Down Bazaar, Mananthavadi, Wayanad. Ph: 7907846107,  Email: wayanad@vivekanandatravelspltd.com
• VADAKARA: 1^st floor, PKB Building, Nut Street Jn (Opp Paramel school) NH Vadakara. Ph: 0496 – 2514444, 8138908383 Email: vadakara@vivekanandatravelspltd.com
• KOZHIKODE: SK Temple Complex, Near Stadium, Kozhikode. Ph: 0495-2727100, 9846098080,8943888803,8138928484  Email: calicut@vivekanandatravelspltd.com or sales@vivekanandatravelspltd.com
• PALAKKAD: (Virtual Office only) Ph: 8943888803, 8138908484  Email palakkad@vivekanandatravelspltd.com
• THRISSUR: Pathayapura Building, Round South, Thrissur. Ph: 0487-2424144, 8138908484  Email: trichur@vivekanandatravelspltd.com
• GURUVAYUR: 2^nd Floor, RK Tower, West Nada. Ph: 8138928686 Email: guruvayoor@vivekanandatravelspltd.com
• ERNAKULAM: Jawaharlal Nehru Stadium Complex, Kaloor, Ernakulam. Ph: 0484-2340341, 8138918787  Email: cochin@vivekanandatravelspltd.com
• MANJERI:Near Igbt,Amruta Building,Arukizhaya,Ring Road,Manjeri,MalappuramPh: 9207334012 Email: manjeri@vivekanandatravelspltd.com

Helpline Desk & Feedback

We offer our 24 hours helpline number to ensure prompt support for our customers. In case of any emergencies/support requirement, you may call us to +91 9846098080 or leave us a message into this number. Our team will contact you immediately.

For utmost case of emergency/feedback/escalations/grievance you can contact +91 8943888843 (CEO) or write your feedback to directly to our management at feedback@vivekanandatravelspltd.com.