Terms

• Advance amount paid will be non refundable.
• Gambling, Entrance & other charges for gambling, shopping, Bar & Restaurant bill (other than meal plan mentioned in the itinerary) will be extra at customer own cost.
• Meals on flight/airport not included

 Other requirement :

Photo Specifications of Tailand Visa

• 3 Passport size photos(4x6 cm Size) Glossy,White Background without specs,Ears visible.
• Original passport with 6 month validity beyound your actual tavel date and four blank pages in passport required. 

TERMS & CONDITIONDS

• A person below 11 years is considered as child and above 11 years as an adult.
• Check in time in the hotels is 14.00 hours and check out time is  12.00 hours.
• Visa Fee an flight ticket (onward & Return)will be non- refundable at any circumstances
• Once the airline ticket is issued,Penalty charges will be applicable for date change
• There are coach restrictions in some cities,in such situation the tour manager and the driver will do their best to drop you as near to the monuments as possible
• No refund can be entertained for any expense incurred for the passengers due to circumstances beyond our control such as ,flight cancellation,airport closure ,delay,accident of any nature,bad weather,natural calamities ,medical evacuation ,supplier policies,visa rejection and visa delay,
• The cancellation charge is applicable in case of any passanger with granted visa,denying to travel or cancel his/her own tour onw account of visa rejection caused to their co-passengers or travel copmanion,since thee granting of visa is sole discrection of the concerned consulate.
• The company reserves the right to postpone or cancel any of the tour advertised,without assigning any reason.In this case,amount paid by the passengers will be refunded in full and no compensation claim will be entertained.The company shall not be liable for refunds in the event of journey blockages, diversions, or cancellations resulting from circumstances beyond its control, including road closures, strikes, transport delays, or natural calamities such as earthquakes, floods, cyclones, and tsunamis.
• Due to certain unavaoidable circumstances ,the company reserve te right to change /modify / and alter the tour itinerary.In such changes compensations or claim for the refund by the passengers will not be entertained by the companyfor limitation and also for non availability of certain services with entry tickets,restaurants ,sightseeing,shopping etc even though included in the itinerary.
• For single passenger travelling without the family have to share a room either on twin or triple sharing basis(Roll away bed)depending on the booking .If we do not have another single single passenger to share the rooms ,single supplement with additional cost is applicable.
• The tariff of the tour quoted is calculated as per the rate prevailing at the time of quoting it .The company reserves the right to change the tariff in the event of modification/alteration/change/variation in the said rates before the date of departure.
• Tour tariff is based on departure from cochin,unless specially mentioned.Tourists boarding flights at places other than cochin have to pay entire air fare difference and bear and pay any other expensesincluding airport transfers ,hotel stay etc. on the account.
• The cost is based on minimum 30 passengers travelling together in the group.If there is a drastic fall in the number ,then the offer tour cost ,meal plan,vehicle and other services may change accordingly and the difference amount has to be borne by the passenger.
• Company take care of select hotels and book the same on behalf of the tourists at convenint locations subject to the availability .In casse of non - availability of rooms in the same hotel,company has the right to split the in different hotels.Hotel accommodation is generally provided on Twin saharing basis in standard rooms and the third bed id often a roll away mattrress put in a twin bedded room.Air conditioning,central heation and other facilities are provided by the hotels depending upon various factors including wheather / climate conditions,local systems,tour type etc.
• As a travel house/Tour operators,the company does not have any control over airlines,coach companies,Hotels,Local Transport or any other facilities provided by the third parties.the company is not responsible for the delays or deficiencies  in the services provided by outside agencies.Also note that the company does not have any control on schedules of opening and closing timing of the tourist attractions.
• Any damage caused to the hotel rooms or coachduring your stay shall be payable by the passengers.
• Vivekananda Travels Pvt Ltd will not be hold responsibility for the same,There is no refund for any services ,i.e.meals sight seeing's,Flight delay,cancellation of flight not utilized on the tour.
• The company shall not accept any liability or responsibility for any damage ,loss ,injury,accident,death,natural calamity ,delay brakedown or irregularity that may occur in carrying out the tour arrangement(Management reserve the right to claim any additional expenses due to dalay or changes in train,plane ,bus,ship or other services,weather conditions,strikes,war,quarantine and any other cause,whatever and all such losses or expenses must boene by the passenger.)
• Any additional personal requirements may be requested through the local Thai guide at the customer's own expense
• Visa granting is the sole discretion of the concerned Embassy or Counsulate .Visa fees and other expenses like advance for hotels booking and ticket charges are not refundable,If the visa got rejucted or delayed,In case cantidates are called for the interview,the cantidates are required to attend the same before the concerned consulate at their own cost.

Includes

• Economy class Airfare from Cochin and to Cochin.
• 3 Night accommodation in Pattaya as per the Itinerary.
• 2 Night accommodation in Bangkok as per the Itinerary.
• Veg/Non Veg Hotel/Restaurant food as per the itinerary as per the availability
• Coral Island Tour (Half day) (Adventure activities charges not included)
• Noong Nooch Village Garden & show - with Lunch
• Pattaya Floating Market Rowing boat one side
• Baggage Allowance 20 Kg check in Baggage.
• All transfers and sightseeing by comfortable Ac coaches.
• Professional,friendly and well experienced Malayalee Tour Manager from Vivekananda Holidays Private Limited.
• Service of  Local English Speaking Tour Guides.
• Accommodation in comfortable and convinent hotel Similar to 4 Star Hotels on Twin Sharing basis
• Meal Plan:5 Breakfast,5 Lunch & 4 Dinner as mentioned in the itinerary.
• 5% GST

Sightseeing Places:

• • Coral Island Tour
  • Nong Nooch village Garden show 
  • Sanctuary of Truth
  • Alcazar's Show 
  • Pataya Tiger Park Entry
  • Floatin Market with Rowing Boat
  • Safari World and Marine Park 
  • Grand palace,Emerald and Reclining Buddha

Excludes

• Thailand Visa charges if any.
• Thailand offers visa-free entry for Indian passport holders for tourism and short-term business, extended until December 31, 2026. Indians can enter and stay in Thailand for up to 60 days without a visa, which can be extended for another 30 days. A valid passport and, starting May 1, 2025, a mandatory Digital Arrival Card (TDAC) are required.
• TCS as applicable
• Tips of personal nature and any additional meals,other than specified in the itinerary;
• Any extra cost incurred on behalf of an individual due to illness,accident,hospitalization or any personal emergency
• Optional Tours,If any
• Travel Insurance
• Travel to and from Kochi airport
• Tiger Park photography with Tiger charges
• Additional Baggage other than mentioned in the Included items
• Meal during/at Airport/In Flight
• All expenses of personal nature such as telephone charges,porterage,Laundry expenses,Cxcess baggage,Mini Bars,F&B bills at hotels etc.
• Mid meal Coffee, Tea, Snacks 
• Room boy tips, charges for services availed in hotels etc.
• Small vehicle or Riskshaw charges for sightseeing at places where coaches are not allowed
• All expenses not specifically listed under 'included items' shall be excluded

Flight details

Train details

Booking

• Tourists can book the package with an advance amount towards the tour, INR 20000/- per tourist and the actual amount required for flight/train fares(if any), if the same is being arranged through Vivekananda Travels Private Limited
• Rates in Indian Rupees Service Tax at applicable Rate
• The outstanding balance must be settled in full no later than 40 days prior to the scheduled departure. (Please refer payment policy to know modes of payment accepted)
• On booking it implies that you have been informed, read, and understood the terms & conditions and the tour itinerary/program.
• For offline booking formalities, bank details and enquiries contact: +91 9846098080 
• For online booking please check out our website: www.vivekanandatravelspltd.com

Cancellation & Refund

There is no refund available against the cancellations for International and flight packages

• Flight ticket charges are strictly non-refundable under any circumstances

Children’s policy

• Children between 5-11 years will get 20% reduction in tour charge (Separate accommodation not available)

Flight/Railway Ticketes

• The tourists/pilgrims booking for the package tours should give a copy of air ticket/ train ticket to the
  head office at Calicut before 15 days of the tour starting date, by email/WhatsApp/post.
• Vivekananda Travels is not in any way responsible regarding the confirmation of ticket and cancellation
  of tickets, both air/ rail confirmation. Changes and cancellation refund policies are as per the air/train
  authority’s rules and regulations & terms and condition only.
• If in case Vivekananda Travels arranges the flight/train tickets, it is hereby conveyed to you that we are
  just a facilitating mediator for the same and have no say in terms of the status, confirmation, changes, or
  cancellations.

Payment policy

• Payments to be made on booking only with Vivekananda Travel’s authorized Agency/Branch (List available in website www.vivekanandatravelspltd.com). Or the customer can make the payment by the mode of online bank transfer/UPI to the official bank account of Vivekananda Travels Pvt Ltd, Canara Bank, Mavoor Road branch OR HDFC Bank Kozhikode only. (Account details available with authorized agency/branch offices).
• Upon online bank transfer/payments via UPI would request to intimate the booking office with the payment reference number and transaction details. Else, the booking and the receipt of credit of transaction will not be confirmed and the company will not be responsible for the same.
• Please ensure to collect your receipt copy from the booking offices on successful payment to ensure booking confirmation and request you to verify the details before leaving the counter.
• Cheques not accepted
• Payments using debit cards/credit cards/UPI/Online transfer etc can be made using our official website payment gateway. For initial booking tourist/pilgrim can directly book for package using our website: www.vivekanandatravelspltd.com. For balance remittance, upon due, a payment link will be received thru SMS or you may avail the reference number from booking office and can make online payment using the link: https://www.vivekanandatravelspltd.com/pay-online

During online transfer using various mode please make sure the recipient name is M/s Vivekananda Travels Private Limited or M/s Vivekananda Holidays Private Limited. Never make payments to any individual accounts/staff bank accounts. Company will not be liable for such payments in any manner

Authorized Regional Branch Offices

• KANNUR: KVR Tower, South Bazaar, Kannur. Ph: 0497-2712711, 8138908686,  Email:kannur@vivekanandatravelspltd.com
• WAYANAD: CSMC, Down Bazaar, Mananthavadi,Wayanad.Ph:7907846107,Email:wayanad@vivekanandatravelspltd.com
• VADAKARA:1st Floor,VKC Arcade(Bata Showroom Building)Near Bhagavathy Kottakkal Temple,Main Road,Edodi,Vadakara Ph:0496-2514444,8138908383 Email:vadakara@vivekanandatravelspltd.com
• KOZHIKODE:SK Temple complex,Near Stadium,Kozhikode Ph:04952727100,9846098080,8943888803,8138928484 Email:calicut@vivekanandatravelspltd.com or sales@vivekanandatravelspltd.com
• PALAKKAD:(Virtual Office only)Ph:8943888803,8138908484:Email:palakkad@vivekanandatravelspltd.com
• THRISSUR:Pathayapura Building,Round South,Thrissur Ph:0487-2424144,8138908484:Email:trichur@vivekanandatravelspltd.com
• GURUVAYUR:1^st Floor,Manayath Building,Opp Municipality Tourist Amenity Center,West Nada Junction,Outer Ring Road,Guruvayur:Ph:8138928686 Email:guruvayoor@vivekanandatravelspltd.com
• ERNAKULAM:Jawaharlal Nehru Stadium Complex,Kaloor,Ernakulam.Ph:0484-2340341,8138918787 Email:cochin@vivekanandatravelspltd.com
• MANJERI:Near Igbt,Amruta Building,Arukizhaya,Ring Road,Manjeri,Malappuram Ph:9207334012 Email:manjeri@vivekanandatravelspltd.com

Helpline Desk & Feedback

We offer our 24 hours helpline number to ensure prompt support for our customers. In case of any emergencies/support requirement, you may call us to +91 9846098080 or leave us a message into this number. Our team will contact you immediately.

For utmost case of emergency/feedback/escalations/grievance you can contact +91 8943888843 (CEO) or write your feedback to directly to our management at feedback@vivekanandatravelspltd.com.